How long does shipping take?
Orders are processed in 1–2 business days. Delivery within the contiguous United States takes 3–5 business days after shipment. Shipping is free.
Where do you ship?
We ship to the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
How do I track my order?
A shipping confirmation with carrier and tracking details is sent to the email address provided at checkout. If tracking has not updated for an extended period, contact us and we will assist.
What payment methods do you accept?
Visa, MasterCard, and PayPal. All charges are in U.S. dollars (USD). No surcharge is added for any method.
How do I return an item?
Email info@timelineoffer.my with your order number within 30 calendar days of delivery. The item must be unused and in its original packaging. Returns are free, with no restocking fee. We will reply with return instructions and the return address.
When will I get my refund?
After we receive and inspect the return, the refund is processed within 1–2 business days to the original payment method. Your bank may take 7–10 business days to post it to your statement.
Where is your return address?
Timelineoffer, 1571 N. Poconos Circle, Upland, CA 91786, United States. Please contact us before shipping a return.
How do I contact you?
Email: info@timelineoffer.my
Phone: +1 909-720-4637
Hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)
Address: 1571 N. Poconos Circle, Upland, CA 91786, United States